Privacy policy

Effective Date: August 17, 2025
Website: https://lomonstore.com
Contact Email: sales@lomonstore.com

At Lomon Store, we take your privacy seriously. This Privacy Policy describes how we collect, use, and protect your personal information when you visit our website or purchase our bedding products.

1. Information We Collect

A. Information You Provide

  • Full name
  • Billing and shipping addresses
  • Email address
  • Phone number
  • Payment details (processed securely by third-party payment providers)
  • Order and communication history

B. Information Collected Automatically

  • IP address
  • Browser type, version, and operating system
  • Device type
  • Pages visited, time spent on the site, and clickstream data
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use your personal data to:

  • Process and fulfill your bedding orders
  • Send order confirmations, invoices, and shipping updates
  • Provide customer service and support
  • Improve our website and personalize your shopping experience
  • Send promotional emails (if you opt in)
  • Detect and prevent fraud
  • Comply with legal obligations

3. Sharing of Information

We do not sell or rent your personal data. We may share your data only with:

  • Payment processors to securely handle your transactions
  • Shipping carriers to deliver your orders
  • IT, hosting, and analytics providers to operate our website
  • Legal authorities if required by law

4. Cookies & Tracking

We use cookies to:

  • Keep items in your shopping cart
  • Enhance website performance and user experience
  • Analyze website traffic
  • Provide personalized product recommendations

You can disable cookies in your browser settings, but some site features may not work properly.

5. Data Retention

We retain your personal data only as long as necessary to:

  • Fulfill your orders
  • Provide customer support
  • Meet legal, tax, and accounting obligations

6. Data Security

We use industry-standard security measures, including encryption, to protect your information. However, no online system is completely secure.

7. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Correct inaccurate information
  • Request deletion of your data (where applicable)
  • Opt out of marketing communications

To exercise your rights, please email us at sales@lomonstore.com.

8. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect personal data from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted here with the revised effective date.

10. Contact Us

For privacy questions, contact:
 sales@lomonstore.com