Shipping policy

At LOMON, we are dedicated to providing our customers with a reliable and seamless shopping experience. This Shipping Policy explains how we process and deliver orders placed through our website.

Cut-off Time
Orders placed before 2:00 PM (EST) on a business day will begin processing the same day. Orders placed after the cut-off time or on weekends/holidays will begin processing on the next business day.

Shipping Options & Delivery Times

  • United States:
    We offer free standard shipping on all orders within the U.S.
    Estimated delivery time: 5–8 business days after order processing.
  • Processing Time:
    Orders are processed within 1–3 business days (excluding weekends and holidays). Once your order has shipped, you will receive a confirmation email with tracking details.
  • Carriers:
    We use trusted shipping carriers such as USPS, UPS, or FedEx to ensure safe and timely delivery.

International Shipping

Currently, LOMON only ships within the United States. We do not offer international shipping at this time.

Shipping Fees

  • U.S. Orders: Always free shipping.
  • No hidden fees or additional handling charges.

Taxes & Duties

We do not charge any sales tax on orders placed through our website. All U.S. customers can enjoy tax-free shopping.

Order Tracking

Once your order has shipped, a tracking number will be sent to your email. You can use this number to monitor your shipment directly through the carrier’s website.

Incorrect Address Disclaimer

Please double-check your shipping information at checkout. LOMON is not responsible for lost or delayed packages due to incomplete or incorrect addresses.

Delivery Delays

While we strive to deliver on time, occasional delays may occur due to weather, carrier issues, or peak shopping seasons. LOMON is not liable for such delays once the order has been dispatched.

Lost or Stolen Packages

If your order is marked as delivered but cannot be located, please contact the carrier directly. LOMON is not responsible for lost or stolen packages after confirmed delivery.

If you have any questions regarding this Shipping Policy, please contact our customer care team at sales@lomonstore.com.